If you, your friend or relatives are unfortunately a victim of cyber crime, the Cyber crime Helpline Centre in Pakistan, operated by Federal Investigation Agency FIA under National Response Centre NR3C can help you with your cyber crime complaint.
Cybercrime Helpline Centre Offices and Contact Information Across Pakistan
Cybercrime Helpline Numbers
| Type | Contact Number |
|---|---|
| Primary Helpline | 1991 |
| Alternate Helpline | +92 336 6006 060 |
Cybercrime Email Addresses
| Email Address | Purpose |
|---|---|
| adg.ccw@nr3c.gov.pk | Additional Director General |
| director.admin@nr3c.gov.pk | Director Administration |
| director.ops.north@nr3c.gov.pk | Director Operations North Region |
| director.ops.central@nr3c.gov.pk | Director Operations Central Region |
| director.ops.south@nr3c.gov.pk | Director Operations South Region |
| Helpdesk.cyber@fia.gov.pk | Cyber Crime Helpline Email |
| Helpdesk@Nr3c.gov.pk | General Inquiry |
Cybercrime Helpline Centre Office Locations
Cybercrime Islamabad Helpline
| Office Address | Contact |
|---|---|
| National Police Foundation Building, 2nd Floor, Sector G-10/4, Islamabad | +92 51 9262106-8 (General Inquiry) |
Cybercrime Lahore Helpline
| Office Address | Contact |
|---|---|
| H # B-8, G Block, Main Boulevard, Gulberg-II, Lahore | +92 42 99268527 |
Cybercrime Karachi Helpline
| Office Address | Contact |
|---|---|
| Near Darul Sehat Hospital, Gulistan-e-Johar, Karachi | +92 21-99333950 |
Cybercrime Peshawar Helpline
| Office Address | Contact |
|---|---|
| Lavargini Flats, Abdara Road, Peshawar | +92 91 9216251 |
Cybercrime Rawalpindi Helpline
| Office Address | Contact |
|---|---|
| House No 162/2, Punj Sarrki, Near Shell Petrol Pump, Adam Jee Road, Sadar, Rawalpindi | +92 51 9330719 |
Cybercrime Quetta Helpline
| Office Address | Contact |
|---|---|
| Banglow No. 105, Tajikabad, Adjacent to Spirit School, Main Killi Shabo Road, Quetta | +92 81 9330001 |
Cybercrime Multan Helpline
| Office Address | Contact |
|---|---|
| H.06, Street-3, Shalimar Town, Bosan Town, Multan | +92 61-9330999 |
Cybercrime Faisalabad Helpline
| Office Address | Contact |
|---|---|
| Zia Town, Street No 2, East Canal Road, Near Kashmir Pul, Faisalabad | +92 41 9330865 |
Cybercrime Sukkur Helpline
| Office Address | Contact |
|---|---|
| House No A-126, Sindh Housing Society, Near Nadra Office, Airport Road, Sukkar | +92 71 9310849 |
Cybercrime Abbottabad Helpline
| Office Address | Contact |
|---|---|
| House No 62, Near Bilal Masjid, Bilal Town, PMA Road, Abbottabad | +92 992-921588 |
Cybercrime Hyderabad Helpline
| Office Address | Contact |
|---|---|
| Plot A-100, Site Area, Near Custom House, Hyderabad | +92 22 9250010 |
Cybercrime Fax Number
| Purpose | Fax Number |
|---|---|
| Cyber Crime Helpline Fax | +92 51 9106383 |
What is the Cyber crime Helpline Centre?
The Cyber crime Helpline Centre in Pakistan, operated by the Federal Investigation Agency (FIA) through the National Response Centre for Cyber Crimes (NR3C), is dedicated to handling all forms of cyber-related complaints. It provides a support system for those who need assistance with online security threats, including harassment, data theft, and financial fraud.
This centre works not only to solve immediate cases but also to promote a safer digital environment. Victims can report issues and receive guidance on securing their online presence. If you or someone you know is facing cyber issues, this helpline is a critical tool.
Why is Reporting Cybercrime Important?
Reporting cybercrime helps prevent further attacks. Many victims of cybercrime remain silent, either because they’re unaware of the reporting process or feel hesitant. But by contacting the Cybercrime Helpline Centre, you’re helping authorities track these activities and protect others. Every report adds to the pool of information that enables the NR3C and FIA to understand and respond to online crime patterns in Pakistan.
When you report cybercrime, you’re not just seeking help for yourself. You’re helping make the internet safer for everyone.
How to Report Cyber Crime in Pakistan
To report cybercrime complaints, follow these steps.
- Identify the Cybercrime
Is it online harassment, financial fraud, identity theft, or hacking? Clearly identifying the issue will help the helpline team guide you more effectively. - Gather Evidence
Save screenshots, emails, or any related documentation. These details can play a crucial role in your case, providing proof of the cybercrime that occurred. - Contact the Cybercrime Helpline Centre
Dial the official helpline number, 1991, which connects you directly with FIA’s support team for cybercrime. For urgent issues, you can also contact +92 336 6006 060. - File an Online Complaint
If you prefer, the NR3C also allows victims to submit complaints through its online portal on the FIA website. This method is convenient for those who might not want to visit a regional office. - Visit the Nearest Cybercrime Office
If needed, victims can go directly to one of the FIA’s regional offices located in major cities like Lahore, Karachi, Peshawar, and more. This provides in-person assistance for severe cases.
Each of these steps ensures that your report reaches the right people and is processed quickly.
Different Types of Cybercrime Complaints
The Cybercrime Helpline Centre deals with a wide range of online threats. Here are some of the most common types they handle:
- Harassment and Blackmail: Whether through social media, messaging platforms, or email, harassment is one of the most common complaints received.
- Financial and Identity Theft: Cybercriminals often target people’s financial information and identity details. This includes bank fraud, unauthorized transactions, and data breaches.
- Hacking and Unauthorized Access: If someone gains access to your accounts or personal data without permission, report it immediately to prevent further misuse.
- Defamation and Fake Accounts: Fake profiles and defamatory posts can harm reputations. The helpline is equipped to assist with these issues.
Key Benefits of Using the Cybercrime Helpline Centre
Using the Cybercrime Helpline Centre can be a game-changer if you’re dealing with an online threat. Here’s why:
- Immediate Response: By calling 1991 or reaching out online, you get immediate support from trained professionals.
- Confidentiality: Your case is handled with care and confidentiality, respecting your privacy throughout the process.
- Expert Assistance: Cyber experts and trained officials address your issue, which increases the chances of swift resolution.
- Legal Guidance: You’re given proper legal advice on how to proceed, ensuring you stay protected under the law.
Act now
The Bottom Line
We have provided all cybercrime helplines across Pakistan. If you still face any difficulty, feel free to contact IdealSolution cyber security experts.
Additional resources to help
FAQ
How do I contact the Cybercrime Helpline Centre in Pakistan?
To report cybercrime, dial 1991 or +92 336 6006 060. This connects you to the Cybercrime Helpline Centre, where a team member will assist you with your complaint.
What types of cybercrime can I report?
You can report a variety of crimes, including online harassment, financial fraud, hacking, identity theft, and defamation. The helpline team is trained to handle all kinds of cyber threats.
Is there a way to report cybercrime through WhatsApp?
No, at this time, a dedicated Cyber Crime WhatsApp Number for reporting directly is not available. However, reaching out through the official helpline numbers and email options is highly effective.
Can I file a complaint from cities other than Islamabad?
Yes, there are regional offices in cities like Karachi, Lahore, Peshawar, and more. You can file a complaint in person or online, depending on your preference.
What should I include in my cybercrime report?
To help the authorities process your complaint quickly, include details like the type of cybercrime, any available evidence (screenshots, emails, or chat logs), and your contact information.
Can I report cybercrime anonymously?
Yes, you may report anonymously, but providing your contact details can help the authorities in following up and resolving your case more effectively.
